Neighborhood change,
led by neighbors.
Solved together.
Some problems stay stuck because no one group can see the whole thing. Residents know what daily life needs. Nonprofits know what works. Businesses have resources and reach. We convene them as equal partners to move a stuck problem.
Real community change begins in the neighborhood. It’s in the lived experience of residents where daily life unfolds and where people live, love, and build their futures together. Where partners create change together.
Who comes to the table
Our work
Twenty years of solving tough problems
We’ve spent years helping diverse teams solve tough challenges. It happens when people and teams reveal their collective intelligence so they can see differently and solve better. Together.
- When an education nonprofit built a tool no one used: We brought them together with real users to redesign it. They still use that community-first approach today.
- When two museums stalled during a merger: We put board leadership and front-line staff in one room to tackle the sticking points. They passed a unanimous vote a week later.
- When a business was stuck relying on outside help to innovate: We helped them build the habits and skills to solve their own challenges moving forward.
Our Approach
How it works
Processes don't solve problems. People do. We create the conditions for residents, nonprofits, and businesses to reveal their collective genius and solve brilliantly. Then we get out of the way.
We don't do big, risky launches right out of the gate. We run small, low-cost prototypes in the neighborhood to see what works, and build from there. We measure as we go, not at the end, so the plan can change while it still can.
Listen
We hear from the people who know the neighborhood best to understand their lived experience.
- Engage: Interview residents to learn about the neighborhood.
- Analyze: Understand what's here and the underlying dynamics.
- Frame: Synthesize the learning of root causes and frame the challenge.
What’s delivered: A ‘Neighborhood Snapshot’ that paints a picture of the place.
The checkpoint: The neighborhood decides whether to go on.
Co-Create
We create a pop-up NeighborLab, where partners work side-by-side to explore, ideate, and prototype solutions.
- Explore: Brainstorm possibilities and ideas in the neighborhood, not across town.
- Prototype: Test ideas quickly and cheaply. Keep what works and drop what doesn't.
- Develop: Refine what works for the neighborhood to take it further.
What’s delivered: A clear strategy and an implementation plan to move forward.
The checkpoint: The neighborhood agrees on the strategy and plan.
Build
Partners align resources to implement a durable solution. Ongoing, the solution adapts as needed.
- Build: Line up the resources and people behind the neighborhood solution.
- Run: Set up who runs it, who pays for it, and who sustains it over time, without us.
- Sustain: Neighbors revisit the strategy and plan, and adapt as needs change.
What’s delivered: The neighborhood continually senses the need for adjustments.
The checkpoints: Adjust as the neighborhood needs.
Say Hello
We promise there isn't a pitch. Do you live here? Tell us what your neighborhood needs. Run a nonprofit? Tell us what you've tried. Run a business? Tell us which neighborhoods you're interested in supporting. And if you want to argue with a part of this, we'd like that too.